Receptionist Job Description
Are you looking for a rewarding and challenging role in a fast-paced environment with career opportunities? Do you have excellent communication and customer service skills? If so, you might be the perfect candidate for our receptionist position!

Job Overview

• As a receptionist, you will be the first point of contact for our company, greeting and welcoming visitors, answering and directing phone calls, and providing general administrative support.
• You will also be responsible for managing the front desk, creating and invoicing in-shop service tickets, and handling the mail and deliveries.
• You will work closely with other staff members and report to the operations manager.

Job Duties

• Greet and assist visitors in a friendly and professional manner.
• Answer and direct incoming phone calls, take messages, and transfer calls as appropriate.
• Manage the front desk, ensuring it is tidy and organized.
• Handle the mail and deliveries, sort and distribute them to the relevant departments.
• Creating and invoicing in-shop service tickets.
• Provide general administrative support to other staff members, such as typing, filing, copying, scanning, and scheduling appointments.
• Follow the company policies and procedures and adhere to the health and safety standards.

Job Requirements

• High school diploma or equivalent.
• Previous experience as a receptionist or in a similar role a plus but will train.
• Proficient in Microsoft Office and other computer applications.
• Excellent communication and customer service skills, both verbal and written.
• Ability to work in a sometimes fast paced and dynamic environment, and handle multiple tasks and priorities.
• Attention to detail and accuracy.
• Professional appearance and demeanor.

Job Benefits

• Competitive salary and bonus scheme.
• Health insurance and dental plan options.
• Paid vacation and sick leave.
• Retirement plan.

Career Path Opportunities

• Marketing Assistant providing support as needed for
  • Blogs, Vlogs, Social Media
  • Chamber or other event meet and greets
  • Other marketing related tasks as needed
  • Opportunity to learn marketing techniques along with associated deadlines
• Sales Account Management Assistant
  • Work with Business Account Managers
  • Schedule specific appointments, appointment setting
  • Gather information with regard to prospects
  • Assist in producing proposals and quotes based on pre-defined templates
  • Learn and support Relationship Sales