Job Summary
Are you warm, polished, organized, and someone who enjoys helping others? We’re looking for a dependable Medical Receptionist to welcome patients and support our concierge medical practice.
Our patients value personal attention and a friendly, familiar face. The right candidate will make each patient feel comfortable and cared for from the moment they call or walk through our door.
Medical office experience is welcome, but not required. We are happy to train someone with excellent customer service skills and a willingness to learn.
What We’re Looking For
- A friendly, professional manner and clear communication skills.
- Strong organization, attention to detail, and follow-through.
- Dependability, punctuality, and a positive attitude.
- Comfort using computers and learning new software.
- The ability to manage several tasks while remaining patient and courteous.
- Customer service, hospitality, or front desk experience is a plus.
- AthenaOne experience is helpful, but not required.
Responsibilities
- Greet patients warmly and assist with check-in and check-out.
- Answer phones professionally and route messages accurately.
- Schedule appointments and assist with patient communication.
- Update patient information and maintain accurate records.
- Collect payments and assist with routine administrative tasks.
- Keep the reception area welcoming and organized.
- Work closely with our clinical and administrative team.
- Protect patient confidentiality at all times.
Skills
- Excellent organizational skills with the ability to multitask effectively.
- Exceptional phone etiquette and communication skills for professional client interaction.
- Prior office experience or administrative experience is preferred to ensure smooth onboarding.
- Demonstrated ability to manage time efficiently, prioritize tasks, and maintain productivity software accuracy.
Join us as a Front Desk Receptionist and become an essential part of our dynamic team!
